Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation
Packages from our warehouse will be shipped by Aussie Post, ePacket, USPS, EMS depending on the weight and size of the product and shipping destination.
Yes, although our promotions and headquarters are based in Australia.
Yes, you will receive an email once your order ships that contains your tracking information.
If your order has been paid and you need to make a change or cancel an order, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within from up to 15 days after date of delivery.
You can do it by sending a message on Contact Us page.
If you are approved for a refund processing will begin, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If you have any other questions, please contact us and we will do our best to assist you.
